Helpful Customer Service

For questions regarding your account or transactions

Call 1.866.516.0115
or fill out the form below

Oprima aquí para Español

Name*
First Name Last Name
Email*
Phone*
Type of Issue*
Message*
Resident Name/Booking Number*
Facility Name*
CAPTCHA
Phone
This field is for validation purposes and should be left unchanged.

Telmate, LLC
PO Box 1137
Fruitland, ID 83619

TouchPay Holdings, LLC

Cash transactions and Credit/Debit Card transactions for Trust/Commissary and Bail are processed by TouchPay Holdings, LLC dba GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.

To register a complaint or report fraud contact TouchPay at 866-204-1603 or [email protected]

TouchPay
10005 Technology Blvd. West, Suite 130
Dallas, TX 75220

Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies.
(NMLS #967396)