Helpful Customer Service

For questions regarding your account or transactions

Call 1.866.516.0115
or fill out the form below

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Telmate, LLC
PO Box 1137
Fruitland, ID 83619

TouchPay Holdings, LLC

Cash transactions and Credit/Debit Card transactions for Trust/Commissary and Bail are processed by TouchPay Holdings, LLC dba GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.

To register a complaint or report fraud contact TouchPay at 866-204-1603 or [email protected]

TouchPay
10005 Technology Blvd. West, Suite 130
Dallas, TX 75220

Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies.
(NMLS #967396)